Policies & information

Privacy Policy

How we collect, use, protect, and retain information submitted through this website.

Last updated: August 20, 2026

Privacy Policy

This Privacy Policy explains how Ideal Dental Systems collects, uses, and handles information submitted through idealdentalsystems.com.

Information we collect

When you submit a quote, service, installation, cabinetry, or planning request, we may collect information you choose to provide, including your name, clinic or company name, email address, phone number, request type, number of operatories, and details about your equipment or project.

Please do not submit patient information or protected health information (PHI). This website is intended for business and equipment-related inquiries, not patient care, diagnosis, treatment, or transmission of patient records.

How we use information

  • Respond to quote, equipment, service, installation, cabinetry, and facility-planning inquiries.
  • Communicate about the specific request you submitted.
  • Prepare or coordinate proposals, product information, service, or project follow-up.
  • Protect the website from spam, abuse, and security threats.
  • Maintain business records reasonably necessary for customer service and operations.

Form processing and service providers

We use third-party service providers to host and secure our website, process contact and quote submissions, and support normal business operations. These providers may process information on our behalf only as reasonably necessary to provide their services. We may also use other service providers where reasonably necessary to operate, protect, maintain, or improve the website and our business systems.

Sharing and selling

We do not sell personal information collected through this website. We may disclose information to service providers that help us operate the website or respond to your request, or when required by law, legal process, or to protect rights, safety, or security.

Retention

We retain inquiry and business correspondence for as long as reasonably necessary to respond to requests, maintain business records, resolve disputes, and meet legal or operational needs. We may periodically delete older website submissions that are no longer needed.

Security

We use reasonable administrative and technical measures appropriate to a small business website, but no method of transmission or storage is completely secure. Please do not send sensitive patient, financial-account, password, or other highly sensitive information through the general quote form.

Children

This website is intended for businesses and professionals and is not directed to children under 13. We do not knowingly seek personal information from children through this site.

Your choices

You may contact us to ask about personal information you submitted through the website or to request correction or deletion where appropriate and legally permitted.

Changes to this policy

We may update this Privacy Policy as our website, services, or legal obligations change. The “Last updated” date above will reflect the current version.

Contact

Email: info@idealdentalsystems.com
Phone: 614.419.5199
Ideal Dental Systems, 2300 S Hamilton Road, Columbus, OH 43232